Twitter has told BBC Newsbeat it continues to "learn" about the best way to keep its users safe.
After criticism over high profile cases of abuse, the company admits it faces "new challenges".
"We continue to learn from incidents like that," said Sinead McSweeney, Twitter's director of public policy for Europe, Middle East and Africa.
"If you stop learning, you stop providing a good service to your users."
Good news I say if they follow this up seriously